Terms of Service

Last updated: 31 July 2026

1. About These Terms

These Terms of Service govern your use of the Antex website and describe the terms on which we provide estimates and installation services. Antex is an owner-operated stone and railing installation business located in Mississauga, Ontario, serving the Greater Toronto Area.

By using this website, requesting an estimate, or submitting an inquiry form, you agree to these Terms. If you do not agree, please do not use the site.

These Terms apply to the website and to our pre-contract dealings with you. Once you sign a written Construction Agreement with us, that agreement governs your project. Where the Construction Agreement and these Terms conflict, the Construction Agreement takes priority.

2. Scope of Work and Website Content

Antex provides stonework, hardscaping and railing installation services, including flagstone and natural stone patios, walkways, steps and porches, stone veneer and masonry, pool coping and pool stonework, concrete patios, walkways, steps and pads, decorative walls, pillars and columns, outdoor living features, and glass railing installation.

The photographs, project descriptions, material samples and service descriptions on this website are provided for general information. They show work completed under specific site conditions with specific materials. They are not a promise that your project will produce an identical result.

Natural stone varies. Flagstone, limestone, granite, sandstone, slate, ledger stone and fieldstone differ in colour, thickness, veining and texture between batches and between quarries. Variation is a property of the material, not a defect.

We reserve the right to decline any project, and to change our service offerings without notice.

3. Estimates, Quotes and Contract Pricing

Any preliminary estimate, verbal cost approximation or budget range provided through this website or by our team is a non-binding approximation based only on the information available at the time. An estimate is not a fixed contract price.

Your binding project price is confirmed only in a signed written Construction Agreement issued after an on-site assessment and measurement.

On-site assessment is required. We do not provide firm pricing without visiting the site. Accurate measurement and evaluation of the mounting surface are necessary to price a project reliably. We provide free on-site estimates for projects within our service area.

Estimate validity. Written estimates remain valid for 14 days from the date issued. After that, material pricing and scheduling availability may change.

What is included. Estimates are itemized and cover materials and labour for the scope described. Anything not listed in the estimate is not included.

What can change the price. The final amount may differ from the estimate if the scope of work changes at your request, if you select different materials, or if site conditions are discovered that could not reasonably have been identified during the initial assessment. Examples include unsuitable or unstable substrate, undisclosed underground utilities or irrigation lines, structural deficiencies in surfaces we are asked to build on or mount into, and drainage conditions requiring remediation. Any such change is documented in a written Change Order and priced before the additional work proceeds.

4. Your Right to Cancel

To cancel, give us written notice at the contact information in Section 17. Any deposit you have paid will be refunded within 15 days of us receiving your cancellation notice.

Exception. If you asked us in writing to begin work during the 10-day cancellation period and we did so, you remain responsible for reasonable compensation for materials supplied and labour performed up to the point of cancellation.

This right cannot be waived, and nothing in these Terms or in your Construction Agreement removes it.

Cancellation after the cooling-off period. If you cancel after the 10-day period has ended, you remain responsible for work already performed, for materials already ordered or fabricated to your specification, and for any non-refundable supplier charges we have incurred. Custom-cut stone, custom-fabricated glass and made-to-measure hardware cannot be returned to our suppliers.

5. Payment Terms

Unless your Construction Agreement states otherwise, payment is structured as follows.

Proper invoices and the Construction Act. Invoices we issue are "proper invoices" as defined in the Ontario Construction Act. Payment is due within 28 calendar days of receipt. If you dispute an invoice, you must issue a written Notice of Non-Payment within 14 days of receiving it, stating the amount disputed and the reason. Undisputed amounts remain due within the 28-day period.

Late payment. Overdue balances accrue interest at the rate set out in your Construction Agreement, calculated from the due date.

Subcontractor payment. We pay all subcontractors and suppliers within 7 calendar days of receiving the corresponding payment from you, as required by the Construction Act.

Adjudication. Payment disputes that cannot be resolved directly may be referred to interim adjudication through the Ontario Dispute Adjudication for Construction Contracts (ODACC).

Financing. We do not offer financing or payment plans. Accepted payment methods are set out in your Construction Agreement.

6. Construction Liens

Under the Ontario Construction Act, any contractor, subcontractor or material supplier who provides services or materials that improve your property has the legal right to register a construction lien against your property title if they are not paid. Liens must be preserved within 60 days of the project being completed, abandoned or terminated.

We pay all sub-trades and suppliers within the statutory timelines specifically to prevent third-party liens from attaching to your property. You are entitled to retain the statutory 10% holdback permitted under the Construction Act, and we encourage you to do so.

7. Warranties

Antex provides a written workmanship warranty on our installation labour, and passes through the applicable manufacturer warranties on the materials we supply. What is covered, what is excluded, and how to make a claim are set out on our Warranty page. The warranty term that applies to your project is stated in your Construction Agreement.

Except for the express warranties described on our Warranty page and in your Construction Agreement, and except for any warranty or condition that cannot be excluded under Ontario law, we do not provide any other warranty, express or implied.

8. Limitation of Liability

Our total liability arising out of or relating to a project is limited to the total contract price for that project.

We are not liable for indirect, incidental or consequential losses, including lost income, loss of use or enjoyment of the property, or diminution in property value.

These limits do not apply to, and nothing in these Terms limits our liability for:

• personal injury or death
• gross negligence or wilful misconduct
• fundamental breach of the agreement
• fraudulent misrepresentation
• any liability that cannot be limited or excluded under Ontario law

We are not responsible for damage arising from pre-existing conditions we were not made aware of and could not reasonably have discovered, including concealed utilities, irrigation lines, waterproofing membranes, structural deficiencies, or drainage problems disclosed to us neither by you nor by visible inspection.

Website content. The website is provided on an "as is" basis. We do not warrant that it will be uninterrupted or error-free, and we are not liable for decisions made solely on the basis of website content without an on-site assessment.

9. Permits and Building Code Compliance

Some work may require a permit under the Ontario Building Code Act and your municipality's requirements. Guard and railing height, load resistance and opening limitations are regulated under the Ontario Building Code, and requirements vary with the height of the walking surface above grade. Where we identify that a permit is likely to be required, we will tell you during the site assessment. Confirming the requirement with your municipality remains your responsibility.

We install to the relevant Ontario Building Code requirements as we understand them for the scope contracted. We do not provide engineering drawings, engineer-certified shop drawings, load calculations or stamped structural review, and we do not employ or retain a licensed professional engineer. Where your project requires engineered documentation, you will need to retain a licensed engineer directly.

If your project fails a municipal inspection for a reason attributable to our installation workmanship, we will correct it at our cost. If it fails for a reason attributable to permit status, design, engineering documentation or a pre-existing structural condition, correction is outside our scope and will be quoted separately.

10. Subcontractors and Trades

Antex performs stone installation, masonry, veneer, concrete flatwork and railing installation with our own crew. We use subcontractors for interlocking and paving, concrete driveways and demolition, retaining walls, armour stone work, excavation and grading, drainage installation, and design drawings.

Where a subcontractor performs part of your project, we remain your point of contact and remain responsible to you for that portion of the work under your Construction Agreement. All subcontractors we engage are required to carry their own liability insurance and WSIB coverage.

Glass, glass hardware and metal railing components are manufactured by third-party suppliers. We do not fabricate, cut, temper, drill or powder-coat these components. Manufacturing defects in supplied materials are addressed under the applicable manufacturer warranty. See our Warranty page.

11. Project Photographs and Testimonials

We photograph completed projects for our quality records. Under PIPEDA, photographs of your home and property are personal information.

You may withdraw consent at any time by contacting us. On withdrawal we will remove the content from our website and from any marketing material we control, within a reasonable period. Content already distributed on third-party platforms may take longer to remove and, in some cases, may be outside our control.

Where we publish project photographs, we do not include street addresses.

12. Intellectual Property

All content on this website, including text, photographs, project galleries and graphics, is owned by Antex or used with permission, and is protected under the Canadian Copyright Act. You may not reproduce, republish or use it commercially without our written permission.

Design concepts, layouts, material schedules and drawings we prepare for your project remain our intellectual property. They are provided to you for the purpose of evaluating and completing your project with Antex. They may not be given to another contractor for the purpose of executing the work, or used for construction by any other party, without our written consent. Where drawings are prepared by a third-party designer we engage, that designer's terms also apply.

13. Force Majeure

We are not liable for delay or failure to perform caused by events beyond our reasonable control. For outdoor stonework and railing installation in Ontario, this specifically includes weather. Frost, frozen ground, sustained rain, extreme heat and snow accumulation can all make installation impossible or make a proper installation unachievable, and we will not proceed in conditions that would compromise the result.

Other events include supplier delays and material shortages, quarry availability and batch delays on natural stone, glass fabrication delays, labour disruptions, utility interruptions, municipal or inspection delays, fire, flood, epidemic, and government restrictions.

Where a force majeure event causes delay, we will notify you as soon as we are aware and reschedule as promptly as conditions allow. Timelines are extended by the duration of the event.

14. Dispute Resolution

We would rather resolve a problem directly than through a process. If you are unhappy with any part of your project, contact us first, in writing, and give us a reasonable opportunity to inspect and address it.

If direct discussion doesn't resolve the matter, we are willing to participate in voluntary mediation.

Construction payment disputes may also be escalated to ODACC adjudication under the Construction Act.

15. Governing Law

These Terms are governed by the laws of the Province of Ontario and the applicable laws of Canada. The courts of Ontario have jurisdiction.

16. Privacy and Data Collection

We collect personal information through this website and in the course of providing services, and we handle it in accordance with PIPEDA. This includes analytics and advertising technologies that collect information about your visit.

Our Privacy Policy and Cookie Policy explain in full what we collect, why, who processes it, and how to withdraw consent or request access or deletion.

17. Contact and Business Information

Registrations and coverage

• Registered Ontario business
• Commercial general liability insurance
• WSIB coverage
• Working at Heights certified
• WHMIS certified

Certificates of insurance and WSIB clearance are provided on request.

HCRA. Antex is not a licensed builder or vendor under the Home Construction Regulatory Authority. We do not build new homes or perform full dwelling reconstruction, and an HCRA licence is not required for the renovation and installation services we provide.

18. Changes to These Terms

We may update these Terms. The current version is always posted here with the "Last updated" date at the top. Material changes will be reflected in that date. The Terms in effect on the date you signed your Construction Agreement govern that project.